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General conditions and policy for personal data protection


  1. This privacy policy applies to the website
    The policy covers the processing of personal data in accordance with the requirements of REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data (the Regulation).
  2. For the purposes of the Data Protection Regulation, we are:
    Information about the Personal Data Administrator:
    1. Name of the company "AGIVA" Ltd.
    1. UIC / BULSTAT: BG103638799
    1. Headquarters and address of management: town of Aksakovo, postal code 9154, Varna road "LPR 039004"
      Correspondence details:
    1. E-mail:
    1. Phone: +359 52 599922
      Information concerning the data protection officer:
      Correspondence details: town of Aksakovo, postal code 9154, Varna road "UPI 039004"
    1. Name: Maria Stepanyan
    1. Телефон: 052/599 922
    1. Email:
      Information on the competent supervisory authority:
    1. Title: Commission for Personal Data Protection
    1. Headquarters and address of management: Sofia 1592, Blvd. "Prof. Tsvetan Lazarov ”№ 2
    1. Correspondence details: Sofia 1592, Prof. Tsvetan Lazarov ”№ 2
    1. Telephone: +359 2 915 3 518
    1. Email: ,
    1. Website:

      Information we collect
  3. By using this website, you agree to this Policy.
  4. AGIVA Ltd. undertakes to comply with the applicable laws for personal data protection, including, but not limited to, the General Regulation on Data Protection, the Personal Data Protection Act and the bylaws issued on its basis.
  5. AGIVA Ltd. collects personal data only if they are provided directly by you - your email address, name, home or work address and telephone number, which you provide with explicit consent so that you can use the services of the website, receive from us information about new services and promotions and our newsletter, or want to make a purchase.
  6. AGIVA Ltd. uses analytical and statistical tools to monitor the details of your visits to our website and the resources you access, which includes, but is not limited to, traffic data, location, web logs, and other data from communication (who do not identify you personally).
  7. AGIVA Ltd. has taken the necessary organizational and technical measures to protect personal data.
  8. AGIVA Ltd. processes only duly collected personal data necessary for specific, precisely defined and legal purposes: 
    1. Individualization of the data subjects upon entering into labor and civil legal relations with the Administrator, fulfillment of the legal and contractual obligations of the Administrator, arising from his quality as employer / assignor;
    1. Conclusion and fulfillment of the obligations under contracts concluded by the Administrator, related to his activity;
    1. Fulfillment of normative obligations of the Administrator, related to the activity exercised by him;
    1. Other purposes, requiring the processing of personal data by the Administrator, as in any case the Administrator is obliged to establish the existence of grounds for processing within the meaning of Art. 6 of the General Data Protection Regulation (Regulation (EU) 2016/679).

  9. AGIVA Ltd. processes and stores your personal data that you have provided to us in accordance with the requirements of the Regulation.
  10. The information collected and stored by AGIVA Ltd. is used only to provide services to you and to fulfill our contractual obligations with you. In addition, we may use the information for the following purposes: 
    1.   If you are an existing customer, we may contact you with information about products and services similar to those we have offered you so far;
    1. Notify you of changes to the website, such as improvements, changes in services and products;
    1. When we have your consent, to provide information to selected third parties to contact you and offer products and services that we believe may be of interest to you;
    1.     To send you our e-newsletters periodically.

      Providing your information
  11. If you do not want your data to be used by us or third parties, you will have the opportunity to withdraw your consent by contacting us directly at the address, telephone or email.
  12.  We inform you that we do not provide personally identifiable information to advertisers, but we may periodically provide such information in the form of aggregated and anonymized statistics on website visits.

    Control of the use of your data.
  13. AGIVA Ltd. observes the general ban on the processing of special categories of personal data, such as data revealing racial or ethnic origin, political views, religious or philosophical beliefs, membership in trade unions as well as the processing of genetic data, biometric data solely for the purpose of identifying an individual, health data or data on the individual's sexual life or sexual orientation. When it is necessary for the purposes of processing AGIVA Ltd. to process sensitive personal data, this will be done in strict compliance with legal requirements.
  14.  AGIVA Ltd. may provide personal data if and to the extent necessary to third parties:
    1. To achieve the purposes for which the relevant categories of personal data are collected;
    1. In compliance with a legal obligation;
    1. To protect the rights and safety of AGIVA Ltd., our employees and contractors.
  15.  You have the right to refuse to process your personal data for marketing purposes at any time by contacting us at the indicated contacts.

  16. The transmission of information via the Internet or e-mail is not secure. Although we do our best to protect your personal information, we cannot guarantee the security of the data as it is transmitted by you to our site; any such transmission is your risk. Once we receive your information, we will use strict procedures and protocols to protect it.

    Links to third parties
  17.  You can find links to third party sites. These websites have their own privacy policies that you should be aware of. AGIVA Ltd. is not responsible for their policies as it has no control over them.

    Use of cookies
  18. Our website uses cookies. We use cookies to collect information when using our services and to provide statistical information about visits to our site. This information does not personally identify you - it is statistical information about visitors and their use of the site. We may also collect information about your use of the Internet through a cookie file. Where used, these cookies are automatically downloaded to your computer. They are stored on your computer's hard drive. They help us improve our site and the services we provide. All computers can refuse cookies. This can be done by activating the settings, which allows you to refuse cookies. Please note that if you choose to opt out, you may not be able to access some sections of our website. Where we work with advertisers, they may also use cookies over which we have no control. Such cookies are automatically downloaded when you click on the ads on the site.
  19. The subjects, whose personal data are processed by AGIVA OOD, have the following rights.
    1. Right to information about their personal data processed by AGIVA Ltd.
    1. Right of access to their personal data processed by AGIVA Ltd.
    1. Right to correct inaccurate personal data processed by AGIVA Ltd
    1. Right to erasure of personal data ("right to be forgotten");
    1. Right to limit the processing of their personal data;
    1. Right to portability of their personal data.
  20. We may periodically update the policy, which is why we encourage you to review it periodically to determine how we protect your personal information.

  21. If you have any questions, comments or requests regarding the Privacy Policy, you can contact us at the address: Aksakovo, postal code 9154, Varna road "UPI 039004";
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